Affected components
Front-end
IoT Router
Wormhole
Mobile apps
Updates
Resolved
A network bypass has been implemented and has now flushed through our routers. All systems are back operational.
Sat, Feb 1, 2020, 04:43 AM
Identified
The issue has been identified and a fix is being implemented.
Sat, Feb 1, 2020, 03:41 AM(1 hour earlier)
Investigating
We are continuing to investigate this issue.
Sat, Feb 1, 2020, 02:46 AM(55 minutes earlier)
Investigating
A networking issue is causing problems with the connectivity between our backend database and front end systems. Engineers are presently working on the issue.
Sat, Feb 1, 2020, 02:45 AM