Affected components
Front-end
IoT Router
Wormhole
Mobile apps
Updates
Resolved
The additional capacity appears to have mitigated the load issue. We did have a residual issue that was affecting some users in one availability zone, which is now fixed.
Thu, Jun 28, 2018, 09:07 PM
Monitoring
New load balancers are coming online and load appears to be stabilising.
Thu, Jun 28, 2018, 05:22 PM(3 hours earlier)
Identified
We are adding capacity.
Thu, Jun 28, 2018, 04:59 PM(23 minutes earlier)
Investigating
We are presently investigating high load on our core routers.
Thu, Jun 28, 2018, 04:54 PM