The faulty load balancer has been replaced and service is restored.
No further issues are anticipated at this time.
Our sincere apologies for the inconvenience.
Posted Feb 13, 2019 - 08:22 UTC
We have identified a faulting load balancer which is causing a higher than normal error rate coming into the site. Engineers are working on the issue and service should be restored within a few minutes.
Posted Feb 13, 2019 - 08:21 UTC
This incident affected: Front-end and Mobile apps.