Connectivity issue
Incident Report for dataplicity
Resolved
Load has resolved to normal.
Posted Feb 08, 2023 - 14:35 UTC
Update
The issue now appears to be resolving, and we are right scaling our systems to resume full load. The service is working, but may be slow while the service recovers.
Posted Feb 08, 2023 - 14:13 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 08, 2023 - 14:03 UTC
Update
Engineers are continuing to work on this issue which appears to be limited to our API infrastructure. This impacts device connection.
Posted Feb 08, 2023 - 13:52 UTC
Investigating
We are investigating a traffic issue with our IoT router. Engineers are already working on this issue.
Posted Feb 08, 2023 - 13:00 UTC
This incident affected: IoT Router.