Affected components
IoT Router
Wormhole
Updates
Resolved
This incident has been resolved.
Sat, Aug 27, 2022, 10:22 AM
Monitoring
We are continuing to monitor for any further issues.
Sat, Aug 27, 2022, 09:03 AM(1 hour earlier)
Monitoring
A fix has been implemented and we are monitoring the results.
Sat, Aug 27, 2022, 09:00 AM
Identified
The issue has been identified and a fix is being implemented.
Sat, Aug 27, 2022, 08:50 AM
Investigating
The issue appears to be load related. We are adding additional capacity to our routing engine.
Sat, Aug 27, 2022, 08:50 AM
Investigating
We a tracking an elevated number of tickets reporting device connection issues. Engineers are investigating.
Sat, Aug 27, 2022, 08:07 AM(42 minutes earlier)