Elevated error rate
Incident Report for dataplicity
Resolved
This incident has been resolved.
Posted Aug 27, 2022 - 10:22 UTC
Update
We are continuing to monitor for any further issues.
Posted Aug 27, 2022 - 09:03 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2022 - 09:00 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 27, 2022 - 08:50 UTC
Update
The issue appears to be load related. We are adding additional capacity to our routing engine.
Posted Aug 27, 2022 - 08:50 UTC
Investigating
We a tracking an elevated number of tickets reporting device connection issues. Engineers are investigating.
Posted Aug 27, 2022 - 08:07 UTC
This incident affected: IoT Router and Wormhole.
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