High error rate at api.dataplicity.com

Incident Report for dataplicity

Resolved

This incident has been resolved.
Posted Sep 04, 2019 - 08:41 UTC

Monitoring

Service seems to have stabilised. We are actively monitoring for recurrence.
Posted Sep 04, 2019 - 08:39 UTC

Identified

We have identified a database load issue and are adding more capacity.
Posted Sep 04, 2019 - 08:31 UTC

Investigating

We are investigating an issue causing a high error rate on API nodes.
Posted Sep 04, 2019 - 07:56 UTC
This incident affected: Front-end and Mobile apps.