Network issue

Incident Report for dataplicity

Resolved

A network bypass has been implemented and has now flushed through our routers. All systems are back operational.
Posted Feb 01, 2020 - 04:43 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 01, 2020 - 03:41 UTC

Update

We are continuing to investigate this issue.
Posted Feb 01, 2020 - 02:46 UTC

Investigating

A networking issue is causing problems with the connectivity between our backend database and front end systems. Engineers are presently working on the issue.
Posted Feb 01, 2020 - 02:45 UTC
This incident affected: Front-end, IoT Router, Wormhole, and Mobile apps.
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